West Coast Physical Therapy Lab, Inc. Privacy Policy
A legal disclaimer
West Coast Physical Therapy Lab, Inc. Privacy Policy
This Privacy Policy explains how West Coast Physical Therapy Lab, Inc. ("we," "us," or "our") collects, uses, and protects your personal information. We are committed to protecting your privacy and ensuring transparency in our data practices. This policy applies to all clients and visitors of our services, including our website, in-person services, and remote sessions.
Information We Collect
We collect information to provide you with personalized and effective services. The types of information we collect include:
-
Personally Identifiable Information (PII): Your name, email address, phone number, and physical address. We collect this when you contact us, book an appointment, or sign up for our services.
-
Health and Medical Information: We collect health history, medical records, and other health-related information to create and manage your physical therapy, personal training, and nutrition plans.
-
Payment Information: We use secure, third-party payment processors to handle all billing information. We do not store your credit card details on our servers.
-
Website and Usage Data: We automatically collect non-personally identifiable information, such as your IP address, browser type, and how you interact with our website. This helps us improve our site's functionality and user experience.
How We Use Your Information
We use your information to:
-
Provide Our Services: To schedule appointments, create customized treatment plans, and communicate with you about your progress.
-
Manage Our Business: For billing, record-keeping, and internal analysis of our services.
-
Communicate with You: To send you newsletters, updates, and promotional materials. You can opt out of these communications at any time.
How We Share Your Information
We do not sell your personal information. We may share your data with:
-
Third-Party Service Providers: We work with trusted partners who help us run our business, such as scheduling software, billing platforms, and secure communication tools. These partners are required to protect your information.
-
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena.
Your Rights and Choices
You have control over your personal information. You can:
-
Access and Update Your Information: You have the right to request a copy of the information we have about you and to request corrections.
-
Opt Out: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of the email.
-
Security: We take reasonable measures to protect your information from unauthorized access, but no system is 100% secure. You are responsible for protecting your account information.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
West Coast Physical Therapy Lab
5630 District Blvd
Bakersfield, CA 93313
661-213-9456